As an emergency medicine expert, you know that unforeseen challenges can arise at any time. Whether it is a natural disaster, a pandemic, or simply a shortage of staff, these types of situations can put staff expectations in jeopardy. To prepare for the unexpected and ensure expectations are met, it’s important to have creative strategies in place, says Dr Michael Hilton, the former Assistant Medical Director, of STAT MedEvac.
Develop A Plan Of Action
When faced with an unforeseen challenge that could impact your ability to meet staff expectations, it’s important to develop a plan of action. This will help you stay organized and focused on what needs to be done in order to ensure that all expectations are met.
Outline the steps you will take and create a timeline for completing each one. This will help you stay on track and make sure everyone knows exactly what is expected of them during the challenge.
Communicate Openly With Staff
One of the most important strategies for meeting staff expectations when faced with an unforeseen challenge is communicating openly with your team. Make sure they know what is expected of them and how their role may change due to the challenge.
Dr Michael Hilton Keep them informed as much as possible so they can stay up-to-date on any changes or developments that may come up during this time. Also, be sure to provide feedback regularly so they know how they are doing and where they need improvement if needed.
Ensure Adequate Support Is Available
Finally, it’s important to make sure adequate support is available for your staff during times of crisis or uncertainty. Provide access to counseling services if needed and offer flexible work hours or remote working options if possible.
Having adequate support available during these times will ensure that your team feels supported and able to meet expectations despite any obstacles faced along the way. This could include providing additional training or resources as well as recognizing their accomplishments even when things are difficult or uncertain.
With these tips in mind, you’ll be better prepared when those unexpected challenges arise again in the future.